Privacy Commitment

Data We Gather

We gather and handle various personal information types.

How We Manage Your Data

We collect your personal information for these purposes:

• Service Provision and Contract Fulfillment:
  • We facilitate the processing and management of your car rental bookings to ensure a seamless experience. This includes verifying your identity and confirming that you meet our rental criteria. Our team oversees the vehicle collection and return processes, as well as the handling of payments, deposits, and any additional charges.
• Customer Engagement (Legitimate Interest/Contractual Obligations):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any service or policy changes.
• Marketing and User Consent in Newport:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can unsubscribe at any time.
• Service Enhancement Through Genuine Engagement:
  • Evaluating website interactions to enhance user satisfaction and improve our car rental services. Gathering insights to optimize our fleet and offerings.
• Compliance with Legal Standards in Newport:
  • Adhering to applicable legal, regulatory, and tax obligations. Preventing fraudulent activities and safeguarding service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information Responsibly

• Local Service Providers in Newport: Third-party partners aid in providing our services, including payment processors and IT support. They are contractually required to safeguard your information.

We do not share your personal information with third parties.

Data Protection Practices

We employ suitable technical and organizational safeguards to secure your personal information from unauthorized access, modification, disclosure, or destruction. These measures include encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic data storage can guarantee complete security.

Data Preservation Policy

We retain personal information only for the duration necessary to achieve the specific reasons for its collection, such as complying with legal, accounting, or reporting obligations. The duration of retention is influenced by the type of information and the circumstances surrounding its processing.

Your Rights in Newport

Your Rights Under UK Data Protection Law in Newport

• Accessing Your Data Rights: Obtain a copy of your personal information on file.

Contact us to exercise your rights.

Cookies and Data Use

Our website employs cookies and similar technologies to improve your experience while visiting. These tools help us analyze site traffic and tailor content to your interests. You can adjust your cookie preferences through your browser settings at any time.

Policy Changes

We may periodically revise this Privacy Policy to align with our evolving practices or changes in legal standards. Any updates will be reflected on this page with a new "Last Updated" date. We recommend that you check this policy regularly to stay informed about how we manage your information.

Contact Us

For inquiries regarding our Privacy Policy, please reach out.